Auger Torque offers a warranty on its products, which covers defects in materials and workmanship. The warranty period varies depending on the product: 72 months for planetary gearbox components, 36 months for hydraulic motors, and 24 months for all other products and parts.

A lifetime parts replacement warranty is provided for Earth Drill shaft dislodgement and Shock Lock system failures under normal operating conditions. The warranty starts from the date of sale by an authorized dealer and is non-transferable. To be valid, the product must be registered within 4 weeks of sale.

The warranty doesn’t cover normal wear and tear, faults due to incorrect assembly or installation, sizing issues, hydraulic hoses, ground engaging parts, transportation costs, consequential loss, or unauthorized repairs. Claims must be reported to the supplying dealer, who will provide immediate service and assess the issue based on Auger Torque’s terms and conditions. Depending on the urgency, the customer may be responsible for returning the product for inspection, or a replacement may be invoiced at the original value, subject to warranty inspection.

During the warranty period, Auger Torque will repair or replace defective parts at its discretion. Repaired or replaced parts are covered for the remainder of the original warranty period. The warranty is void if improperly operated, altered, modified, or not serviced according to the Operator’s Manual. Auger Torque is not liable for any costs related to warranty failures and limits its liability to repair or replacement of defective parts. Looking for a complete Rope Wind hitch setup for your truck crane and hiab? Check out our complete wind-up crane auger solution here – Auger Setup for Truck Cranes